Terms & Conditions

These terms and conditions (the "Terms and Conditions") are the terms and conditions upon which SweetCreativeFlorist.com or Sweet Creative Collection ("we/us") make this website (the "SweetCreativeFlorist.com") available to you and any of our services which are accessible on or via the SweetCreativeFlorist.com Site (the "Sweet Creative Collection Service").

These Terms and Conditions govern your use of the SweetCreativeFlorist.com Site and the Sweet Creative Collection Service.

Products

1.1 All products as depicted on this website (as may be varied from time to time) are available almost everywhere in Penang, Malaysia or as otherwise directed. Certain product ranges are available in selected delivery areas only.

1.2 Certain flower and plant products may be delivered in bud to ensure longer life.

1.3 Some flower and plant products may be harmful or poisonous (lilies in particular can be extremely toxic to cats), if you require further information before submitting an order please visit consult your doctors and/or veterinary physician for those having pets at home to avoid any untoward health hazards.

1.4 All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality without notice.

1.5 In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full no later than 30 days after the intended delivery/collection date.

1.6 We are unable to offer certain alcoholic beverages items with products ordered from selected ranges, this will be made clear when placing your order.

1.7 Products are delivered next day unless other delivery date or service is selected. Therefore, please place your order and request for delivery for a specific date to be in advance and a few days notice to avoid any miscommunication and delay and undelivered service.

1.8 Selected products are not available for same day delivery or other special delivery services. As most of our products are creatively handmade artistic features, we cannot guarantee the exact similarity with the image displayed on our website and it takes time to arrange the flowers and gifts to ensure a personal touch of quality and satisfaction to our client. Further information regarding product availability and delivery options will be presented when placing your order.

1.9 We guarantee the freshness of your flowers for 7 days from the date of delivery/collection. The exception to this are our imported flowers and those from colder climate region ranges which are guaranteed for a minimum period of 5 days.

1.10 We reserved the rights to provide the products and services through our network of associates for orders to deliver outside our normal regular service area in Penang State and parts of Southern Kedah State and cannot guarantee as to the similar products as in our website images and the quality of handmade arrangements by us when we rely on the networking associates to provide the supports and services which we will inform you at the point of making order that we cannot do it on our own for that particular order.

Alcoholic Gifts

2.1.  We are not licensed to stock nor to sell alcoholic products as it is an offence for us to trade without such licensing by the Malaysian Authority, therefore, we do not provide such items as gifts together with our products.

Prices

3.1 Prices listed within the Sweet Creative Collection Service are valid for a maximum of 14 days of submitting your order.

3.2 Prices exclude Goods and Services Tax (GST) for deliveries within the Malaysia.

3.3 Except where stated product prices exclude Sweet Creative Collection Delivery.

3.4 Product prices for items requiring delivery outside of the Penang State exclude transmission or delivery charges.

3.5 A processing fee will be applied to orders when using the following credit cards: Visa, MasterCard, and PayPal. Other online payment directly to our local Malaysian Commercial Banking Accounts are subject to the banking practices and charges of the Malaysian Banking system.

3.6 Please note that from time to time, product and delivery prices on Sweet Creative Collection may vary to those offered in a SweetCreativeFlorist.com or via the telephone ordering line.

Orders and Payments

4.1 You will be given clear instructions to navigate the order process and will be required to provide us with your complete personal details, including accurate postcode, together with those of the intended recipient and all necessary payment details.

4.2 We accept payment by Paypal and all major credit and/or debit cards, other than Diners, American Express and department store cards and any other credit and/or debit cards as we may specify from time to time.

4.3 By clicking on the 'Pay Now' button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the SweetCreativeFlorist.com site.

4.4 Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.

4.5 We cannot accept orders from customers under the age of eighteen (18) years.  Should a minor request for our products and services with failure to disclose his/her age status or

4.1 You will be given clear instructions to navigate the order process and will be required to provide us with your complete personal details, including accurate postcode, together with those of the intended recipient and all necessary payment details.

4.2 We accept payment by Paypal and all major credit and/or debit cards, other than Diners, department store cards and any other credit and/or debit cards as we may specify from time to time.

4.3 By clicking on the 'Pay Now' button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the SweetCretiveFlorist.com site.

4.4 Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.

4.5 We cannot accept orders from customers under the age of eighteen (18) years.

4.1 You will be given clear instructions to navigate the order process and will be required to provide us with your complete personal details, including accurate postcode, together with those of the intended recipient and all necessary payment details.

4.2 We accept payment by Paypal and all major credit and/or debit cards, other than Diners, department store cards and any other credit and/or debit cards as we may specify from time to time.

4.3 By clicking on the 'Pay Now' button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the Interflora site.

4.4 Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.

4.5 We cannot accept orders from customers under the age of eighteen (18) years. We shall not be bound by any contract on the failure of the minor to disclose his/her age status to us or we are not aware of their true identity, we disclaim any liability to contract and such customers.

Delivery

5.1 Except where stated, Standard Delivery is next day, and a charge of RM20.00 will be applicable within the Penang Island due to the Penang Bridge Toll charges and the Georgetown City Council Parking charges but please note, that at certain times of the year these prices can vary. If you request delivery to remote or rural areas which are not normally delivered to by Sweet Creative Collection, you will be advised of any additional charges as soon as possible upon receipt of your order.

5.2 Selected products are not available for delivery to certain areas - where possible we will advise you of these restrictions before you place your order.

5.3 Some products will be delivered via courier to other Malaysian states addresses. Courier delivery is RM20.00 We will advise you of the first available delivery date for your chosen item when you place your order. Every effort will be made to deliver on your chosen date, the exact delivery date cannot be guaranteed. Delivery can be made within 24 hours when placing your order before 3pm Monday to Friday. Courier deliveries are not available for Sabah, Sarawak and the Federal territory of Labuan. Couriers cannot deliver to a University Campuses in Malaysia and Higher learning instituitions, as generally there is no access beyond Security / Reception areas. Courier deliveries are not available for delivery at Weekends, Public holidays or bank holidays.

5.3.1 We do not recommend courier deliveries to hospitals or funerals or for wreaths to be delivered to cemeteries.

5.4 Delivery Services - Should you require your delivery to be made within a specific time period we are able to offer the following delivery services. Please note some services are subject to availability and that at certain times of the year these prices can vary. We will advise you of services available at the time of placing your order:

5.4.1 Same day delivery at a charge of RM20 (except where noted).The service is offered to orders for selected delivery locations within the Penang Islands. Should you require this delivery service, your order must be placed by 3pm. This delivery service is offered subject to availability and may be withdrawn without notice during busy periods.

5.4.2  Early morning before 8am or Late Evening delivery after 8pm service at a charge of RM5 in addition to Sweet Creative Collection of  RM20. Should you require this delivery service, your order must be placed by midnight on the day prior to delivery. The service is offered to orders for selected delivery locations within the State of Penang(Pulau Pinang), Malaysia.

5.4.3 At peak times the same day, next day, am/pm and 3 hour delivery services may not be available in all areas.

5.5 Orders for products delivered via courier services received before 2pm Monday to Thursday can be despatched the same day for next day delivery almost anywhere in mainland Penang subject to availability. Orders received before 2pm Friday will normally be despatched the same day for Monday delivery almost anywhere within mainland Penang, however, some suppliers do not deliver on Monday. We will process orders received on Sundays or Public Holidays the next working day.

5.5.1 Deliveries via courier services cannot be delivered at specific times. All orders will be delivered during the working day between 8am and 8pm.

5.6 Delivery is not available on Sundays or public holidays, orders will be delivered on the next working day.

5.7 To avoid problems or delays with delivery, please ensure that you have included the full address details, including accurate postcode of the intended recipient and telephone number, together with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.

5.8 Certain products will be delivered during a delivery period, providing delivery within a time frame around your preferred delivery date - you will be advised of this at the time of placing your order.

5.9 Whilst we agree to use all reasonable endeavours to ensure that delivery will be on the requested delivery date or during the delivery period, you acknowledge that actual delivery will be via a local florist or for certain orders via third party courier service. In very occasional circumstances delivery on the requested terms will not be possible, in such circumstances you will be given prior notice wherever possible and we shall either make alternative arrangements or reimburse your payment in full in accordance with clause 1.5 above. Goods delivered via third party services are generally despatched 24 hours before the requested delivery date for most Malaysians mainland addresses. For deliveries via third party to Penang Island and some areas of Kedah State, please allow up to an additional 48 hours after the requested delivery date for delivery to be made.

5.10 In the case of delivery to certain locations, where a third party is involved, such as offices, hospitals, Funeral Directors, airports, hotels, ships and other business locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient. Please be advised that some products are unsuitable for delivery to Funeral Directors, Hospitals, airports or ships - please contact the Inteflora Customer Contact Centre for further information using the contact details set out in Section 7 below.

5.11 Please be aware that the carrier will deliver the goods to the address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at that address and the receiver refuses or fails to return the items(s).

5.12 Please note that where the carrier is unable to find someone to accept delivery, or unable to leave the delivery in a secure location, they will leave a card at the address for the recipient to make contact and re-arrange delivery. If the recipient fails to make contact in good time we reserve the right to charge for re-delivery to that or an alternative address.

5.13 In respect of orders outside the Penang State delivery shall be made as soon as is reasonably practicable, but you acknowledge that delivery on the intended delivery date, particularly in respect of orders received for same day delivery or for Sundays and Public Holidays, cannot be guaranteed.

5.14 It is possible to select a preferred delivery time within the order process for items ordered from the 'Sympathy' & 'Funeral' product ranges. This option should be used only for orders requesting delivery to funerals or funeral parlours. Whilst every effort will be made to ensure your order is delivered prior to the time selected, no guarantee for delivery by the time specified can be given. To assist us in meeting your preference, please ensure your order is placed at least two working days prior to the preferred delivery time.

5.15 Before placing your order, please review delivery cut-off times & prices.

5.16 Please note that if you order a number of items for delivery to the same address, they may be despatched separately and we cannot guarantee delivery on the same day.

5.17 For International orders for delivery to outside of Malaysia, please be aware that we do not provide such service.

5.18 We cannot accept orders for timed delivery overseas due to differences in international time zones and the different currencies exchange rates fluctuation.

5.19 We shall not be liable for any failure to perform in our obligations where such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.

5.20 For order and to Collect self delivery,  please take note that we may fix the time for your collection at our Sweet Creative Collection premises and we may have to reschedule should it be on a certain busy peak hours and days.

Cancellation and Amendments

6.1 If, for any reason, you wish to change or cancel your order you can do so, subject to clause 6.2, by calling +604 575 4189 or emailing sales@sweetcreativeflorist.com.  Alternatively you can cancel your order, subject to clause 6.2, by filling in the customer feedback form on our contact us page. Please give 48 hours notice before the requested delivery date.

6.2 We regret that you may not cancel an order for: (i) perishable goods once your order has been dispatched; or (ii) customised handmade goods if as at the time you seek to cancel, the customisation process has begun.

6.3 In respect of non perishable non-customised goods you may cancel your order from the point at which you place your order until 7 calendar days after you have received your goods. If you exercise your right to cancel, you will be responsible for costs of returning the goods which must be returned within 7 calendar days of cancelling. You are not entitled to reimbursement of costs for enhanced delivery. Sweet Creative Collection have the right to deduct an amount for diminished value of goods.

6.4 In the event that goods are to be returned please return them to: Sweet Creative Collection, 8, Jalan Daganagan 6, Pusat Bandar Bertam Perdana, 13200 KEPALA BATAS, PULAU PINANG, Malaysia and you will receive a full refund, subject to clause 6.3. In the event that goods purchased from a florist need to be returned, these should be returned to the premises of the florist delivering the goods.

6.5 You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.

Customer Service Supports

7.1 In the event that you are not satisfied with the Sweet Creative Collection Service any complaints should be addressed in the first instance to:

By email: sales@sweetcreativeflorist.com
By telephone: +604 575 4189
By fax: +604 575 4189
By post: 8, Jalan Daganagan 6, Pusat Bandar Bertam Perdana, 13200 KEPALA BATAS, PULAU PINANG, Malaysia.

7.2 Our Customer Service Contact is available from 10am until 7pm Monday to Friday, 10am until 5pm on Saturday.

7.3 Our Customer Sales Contact is available from 10am until  7pm Monday to Friday, 10am until 5pm on Saturday.

7.4 Because of the perishable nature of most products and in order to assist us in resolving any complaints quickly and to our mutual satisfaction, we advise you to make any complaint within 12 hours of the date of delivery or intended delivery of your purchase.

7.5 Complaints policy: In the event of any complaint please contact us and we'll do all we can to put the situation right, or, if you prefer, give you your money back.

Disclaimers

8.1 Whilst we agree to use all reasonable endeavours to ensure that the SweetCreativeFlorist.com Site and/or the Sweet Creative Collection Service is fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the SweetCreativeFlorist.com Site and/or the Sweet Creative Collection Service and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the SweetCreativeFlorist.com Site and/or the Sweet Creative Collection Service impossible or impractical.

8.2 (a) We accept liability for death or personal injury arising from our negligence within our premises.

8.2 (b) Subject to clause 8.2(a), our liability in contract, tort (including negligence and breach of statutory duty) or otherwise arising by reason of or in connection with your order with us shall be limited to a multiple of 5 times the price you have paid for the products.

8.2 (c) Subject to clauses 8.2(a) and 8.2(b) above we exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access the SweetCreativeFlorist.com Site and/or the Sweet Creative Collection Service, whether arising in contract, tort (including negligence), under statute or otherwise PROVIDED THAT nothing contained in these Terms and Conditions affects or will affect your or the recipient's statutory rights in relation to the quality, fitness or description of the products supplied.

8.2 (d) Subject to clauses 1.5 and 5.3 above, we shall not be liable for any delay or inability to perform our obligations to you if such delay is due to any cause whatsoever beyond our reasonable control.

8.3 Sweet Creative Collection understands that it is under a legal duty to supply goods that are in accordance with the contract.

SweetCreativeFlorist.com Discount Voucher codes

9.1 SweetCreativeFlorist.com discount voucher codes (also abbreviated to 'Voucher codes') can only be used against purchases made on Sweet Creative Collection for delivery to Penang State addresses only. Please note we are unable to accept SweetCreativeFlorist.com Gift Vouchers or Sweet Creative Collection coupons.

9.2 Voucher codes must be entered in the relevant section of the order process on SweetCreativeFlorist.com. We are unable to apply a discount to orders already placed.

9.3 Voucher codes are usually restricted to one use per customer and should not be passed on to additional recipients.

9.4 Voucher codes may also be set to a maximum number of redemptions - if we are not able to accept the discount code you have entered it will be because the code has expired or maximum redemption level for promotion exceeded. We will advise you accordingly in the order process and the discount will not be applied.

9.5 Selected voucher codes may be restricted for use against specified products - where possible, details of any restrictions will be communicated at the point where we promote the voucher code to you.

9.6 Voucher codes cannot be exchanged for a cash alternative or used in conjunction with any other promotions.

9.7 Where the voucher code entitles you to a percentage discount, the discount will not be applied to the delivery charge ('delivery' includes additional delivery services, which are charged in conjunction with Sweet Creative Collection Delivery, for example 'AM/PM delivery' charge).

9.8 Where the voucher code entitles you to a free delivery offer, this will be for Sweet Creative Collection standard next day delivery charge RM20.00. Certain delivery dates however incur additional charges, such as delivery on Sunday's or Bank Holiday's etc.

9.9 Voucher codes may be withdrawn, or suspended without notice for any reason. We will advise you within the order process if we cannot accept the discount code you have entered.

9.10 We cannot be held responsible for non-availability of interflora.co.uk which may prevent use of Voucher codes.

9.11 Changes to these terms of use may be made at any time.

9.12 SweetCreativeFlorist.com discount voucher codes are not valid when purchasing Sweet Creative Collection gift cards.

General

10.1 We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the Sweet Creative Florist Site and/or the Sweet Creative Collection Service from time to time. We will post any changes on the SweetCreativeFlorist.com Site and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Sweet Creative Collection Service or SweetCreativeFlorist.com Site. Changes will be effective five (5) hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.

10.2 Additionally, we reserve the right to suspend, restrict or terminate access to the SweetCreativeFlorist.com Site and/or the Sweet Creative Collection Services for any reason at any time.

10.3 These Terms and Conditions shall be deemed to include all other notices, policies, disclaimers and other terms contained in the Interflora Site, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these Terms and Conditions shall prevail. If any of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10.4 We shall ensure that we comply with the requirement of all current data protection legislation including, without limitation, the Personal Data Protection Act 2010 (PDPA) (as replaced, modified or re-enacted from time to time). We shall only use personal data received from you for the purpose of fulfilling our obligations under these Terms and Conditions and as stated in our Privacy Policy.

10.5 A person who is not a party to the agreement between you and us has no rights under the Contracts (Rights of Third Parties) Act 1950 to enforce any of the Terms and Conditions but this does not affect any right or remedy which exists apart from that Act.

10.6 In respect of fraudulent misrepresentation, this agreement (including any documents and instruments referred to herein) supersedes all prior representations, arrangements, understandings, and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.

10.7 Your purchase will be deemed to have occurred in Penang, Malaysia. These Terms and Conditions shall be governed by and construed in accordance with Malaysian Law and the parties agree to submit to the exclusive jurisdiction of the Malaysian courts.

Intellectual Property

11 All other rights, including copyright, in this website are owned by SweetCreativeFlorist.com and Sweet Creative Collection. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use is prohibited without the permission of SweetCreativeFlorist.com or Sweet Creative Collection. You may not modify, distribute or repost something on this website for any purpose.

Social Media

The following Terms of Use Policy applies to anyone accessing or posting to SweetCreativeFlorist.com's social media sites or blog.

SweetCreativeFlorist.com social media sites are defined as the following channels:
www.facebook.com/SweetCreative.com
https://www.twitter.com/SweetCreativeFlorist.com
www.pinterest.com/SweetCreativeFlorist.com
https://www.plus.googl.com/+sweetcreativeflorist.com
http://www.instagram.com/sweetcreativeflorist.com

http://www.youtube.com/sweetcreativeflorist.com

  1. General Social Media Terms of Use
    • By using or accessing any of SweetCreativeFlorist.com's social media sites, you agree to comply with this Terms of Use Policy as well as other engagement rules as defined by the individual social media platforms (e.g. Facebook Statement of Rights and Responsibilities, Twitter Terms of Use etc.).
  2. Posting on SweetCreativeFlorist.com's Social Media Sites or Blog
    1. You must be aged 18 or over to post to SweetCreativeFlorist.com social media site.
    2. By posting to SweetCreativeFlorist.com social media site, you agree to be solely responsible for the content of all information you contribute, link to or otherwise upload.
    3. You agree that everything you post shall be truthful, accurate, not misleading and offered in good faith and that you have the right to post such content.
    4. You agree not to post any of the following:
      1. False, misleading or deceptive comments.
      2. Materials that contain confidential material or violate a third party's right of privacy
      3. Any photos or comments that include or depict profanity, pornography, threats, hate speech, incite violence,, personal attacks, illegal statements or unsafe practices
      4. Content attempting to impersonate someone else including, but not limited to, customers, clients, SweetCreativeFlorist.com employees, member florists, suppliers, partners or other community members.
      5. Unauthorised commercial communications (spam).
      6. Viruses or other malicious codes
    5. By posting to a SweetCreativeFlorist.com social media site, you agree to be respectful to other community members as well as SweetCreativeFlorist's community management team.

6. Content Moderation

  1. SweetCreativeFlorist.com reserves the right to moderate content posted on its social media sites.
  2. Any posts not in line with this Terms of Use Policy will either be deleted or not posted, as determined solely by SweetCreativeFlorist.com, at the sole discretion of SweetCreativeFlorist.com.
  3. SweetCreativeFlorist.com reserves the right to remove or report any posts which could be deemed inappropriate or offensive.
  4. Repeated violations of this Terms of Use Policy may result in a user being banned or blocked from SweetCreativeFlorist.com's social media sites and reported to the appropriate social media platforms.
  5. Any threats made against individuals or property will be reported to the police.

7. Privacy Protection

  1. Be smart about protecting yourself, your privacy and the privacy of others. What you publish is widely accessible and may be around for a long time, so carefully consider what you post.
  2. Do not post personal or sensitive information about yourself or others, including bank account information, information that may be used to locate yourself or another, or information which could otherwise be deemed to constitute an invasion of another's privacy.

8. Content and Copyright

  1. SweetCreativeFlorist.com assumes no liability for errors or omissions in any material on SweetCreativeFlorist.com social media sites.
  2. For any content you post on SweetCreativeFlorist.com's social media sites, you warrant that it is your own original work or if it is covered by intellectual property rights owned by third parties, you represent and warrant that you have obtained all rights to that third party content and specifically grant to SweetCreativeFlorist.com a worldwide, perpetual, irrevocable, royalty-free and fully-paid, transferable right and license to exercise all copyright, publicity, moral rights and any other IP rights with respect to any such content you provide.

9. Social Media Complaints Policy

  1. SweetCreativeFlorist.com welcomes feedback about its products and services. If you contact us about a complaint on SweetCreativeFlorist.com's social media sites, you will be responded to by a member of the online customer service team who will endeavour to reply to and resolve your complaint in a timely manner in accordance with Sweet Creative Collection customer service policy.
  2. SweetCreativeFlorist.com has a zero tolerance approach to customers who use abusive or threatening language and will take action to protect its online customer service team including removing offensive posts and reporting the user to the appropriate social media platforms and, if deemed necessary, the police.
  3. Between the hours of 10am and 7pm  will always endeavour to respond to your complaint within 30 minutes of posting. Outside of these hours and during busy trading periods such as New Year Day, Chinese New Year, Hari Raya, Deepavali, Wesak's day, Christmas, Valentine's Day and Mother's Day please allow up to 4 hours for a response.

 

10.Reporting Abuse - Sweet Creative Collection works hard to ensure this Terms of Use Policy is adhered to in a fair and consistent manner. If you would like to report abuse, spam, fake profiles etc. please see the platform specific links highlighted above.